RETURN,REFUND AND EXCHANGE POLICY

      No Refunds , Exchanges Only

  • If you are unsatisfied with your order, you may exchange it for a different size, product.
  • All exchange requests to be communicated within 7 days of receipt of the package.
  • All items bought at special prices are not eligible for returns or exchanges.
  • The products must be returned in the same condition that it was received in. (Unworn and in their original packaging)
  • To initiate the exchange, please write to us at care@woemur.com within 7 days of receiving the item.
  • If your exchange is accepted, we will send you an email with the return address along with instructions to send it.
  • All shipping/logistics costs related to exchanges are to be borne by the customer.
  • Products sent to us without a prior email will not be accepted.
  • All orders go through a quality check before shipping. However, in-case you have received a damaged product, please notify us at care@woemur.com within 3 days of receiving the order.

ORDER CANCELLATION

If you wish to cancel your order, write to us within 5 hours of placing the order at care@woemur.com with the subject:
“Order Cancellation: Order Number :”

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SHIPPING POLICY

We understand how important it is to receive your order quickly and safely. Please review our shipping policy below for clear information on delivery timelines and expectations.

  • Orders typically arrive within 7 business days after being shipped. Please note that this is an estimated timeframe and delivery times may vary depending on your location and the shipping method chosen.
  • Please ensure you enter the correct shipping address at checkout. Once your order has been shipped, we cannot change the delivery address.